My son, 23, can not afford a fancy gym membership, but he does pay for a basic workout membership at a local franchised Planet Fitness.
In the club, there’s a separate area with tanning beds, massage tables… you know…the spa side. It’s usually not very busy.
So, when he inquired about the option for a per-use visit fee, seeking to book a massage, he was told that basic members cannot buy services in the mostly empty spa side on a one-off basis.
“Because it’s too confusing for the employees.”
You tell me why “retail” is so unfit today!